After safe arrival of your compactor, you are handed over to Orkel’s experienced technicians, who will be responsible for commissioning your machine. For any queries, such as machine settings, technical assistance, spare parts, or simply baling advice, our technicians will gladly assist you over phone or by email – customer service is important to us!

The LiveAssist device is a head worn device which you may use to communicate directly with an Orkel service technician online. As you are wearing the device, the Orkel technician can see your environment through your eyes and in turn efficiently describe the necessary steps to solve a potential issue. This is efficient and problem solving customer service, that simplifies potential challenges.

Learn how to set up your compactor, how to operate it, and see videos offering maintenance advice to keep your machine functioning well over time. In each video a common question is answered, as you are instructed in a step-by-step approach to assure efficient self-help. Start, stop and replay the videos in your own pace as needed . Show videos.