{"id":35696,"date":"2023-03-12T14:37:07","date_gmt":"2023-03-12T13:37:07","guid":{"rendered":"https:\/\/www.orkel.com\/atencion-al-cliente\/"},"modified":"2025-11-04T13:37:26","modified_gmt":"2025-11-04T12:37:26","slug":"atencion-al-cliente","status":"publish","type":"page","link":"https:\/\/www.orkel.com\/es\/atencion-al-cliente\/","title":{"rendered":"Atenci\u00f3n al cliente"},"content":{"rendered":"\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-container-core-group-is-layout-37efb7d6 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\"><div class=\"yoast-breadcrumbs\"><span><span><a href=\"https:\/\/www.orkel.com\/es\/\">Inicio<\/a><\/span> \/ <span class=\"breadcrumb_last\" aria-current=\"page\"><strong>Atenci\u00f3n al cliente<\/strong><\/span><\/span><\/div>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-a067d99b wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--70);margin-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-2130f694 wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.orkel.com\/wp-content\/uploads\/2023\/05\/orkel-support-1.png\" alt=\"Un hombre en primer plano y un compactador Orkel al fondo en un campo verde dando servicio al cliente\" style=\"aspect-ratio:16\/9;object-fit:cover\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Ayuda<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tras la llegada segura de su empacadora, se le pondr\u00e1 en contacto con los t\u00e9cnicos experimentados de Orkel, que se encargar\u00e1n de la puesta en marcha de su m\u00e1quina. Para cualquier consulta, como ajustes de la m\u00e1quina, asistencia t\u00e9cnica, piezas de repuesto o simplemente consejos sobre el empacado, nuestros t\u00e9cnicos estar\u00e1n encantados de ayudarle por tel\u00e9fono o por correo electr\u00f3nico. \u00a1El servicio de atenci\u00f3n al cliente es importante para nosotros! <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-2130f694 wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.orkel.com\/wp-content\/uploads\/2023\/05\/liveassist-1.png\" alt=\"Un hombre vestido con ropa inteligente mientras trabaja en un armario el&#xE9;ctrico ejecutando el servicio de atenci&#xF3;n al cliente\" style=\"aspect-ratio:16\/9;object-fit:cover\" loading=\"lazy\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">LiveAssist<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">El dispositivo LiveAssist es un dispositivo que se lleva en la cabeza y que puedes utilizar para comunicarte directamente con un t\u00e9cnico de servicio de Orkel en l\u00ednea. Mientras llevas puesto el dispositivo, el t\u00e9cnico de Orkel puede ver tu entorno a trav\u00e9s de tus ojos y, a su vez, describir eficazmente los pasos necesarios para resolver un posible problema. Se trata de un servicio de atenci\u00f3n al cliente eficiente y resolutivo, que simplifica los posibles retos.  <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-2130f694 wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"578\" src=\"https:\/\/www.orkel.com\/wp-content\/uploads\/2025\/07\/Verksted-og-deler1.jpg\" alt=\"\" class=\"wp-image-33719\" style=\"aspect-ratio:16\/9;object-fit:cover\" srcset=\"https:\/\/www.orkel.com\/wp-content\/uploads\/2025\/07\/Verksted-og-deler1.jpg 1024w, https:\/\/www.orkel.com\/wp-content\/uploads\/2025\/07\/Verksted-og-deler1-300x169.jpg 300w, https:\/\/www.orkel.com\/wp-content\/uploads\/2025\/07\/Verksted-og-deler1-177x100.jpg 177w, https:\/\/www.orkel.com\/wp-content\/uploads\/2025\/07\/Verksted-og-deler1-768x434.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Piezas y accesorios<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Descubre nuestra secci\u00f3n de Recambios y Accesorios. Con almacenes en todo el mundo, incluido un importante inventario en Noruega, acceder a las piezas que necesitas no supone ning\u00fan esfuerzo. \u00bfTienes preguntas? Nuestros expertos noruegos est\u00e1n a tu disposici\u00f3n para ayudarte. Explora nuestra gama de piezas y accesorios de calidad en Orkel.    <\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-0e20a38c wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--70);margin-bottom:var(--wp--preset--spacing--70)\"><div class=\"wp-block-safe-svg-svg-icon safe-svg-cover\" style=\"text-align: left;\">\n\t\t\t\t<div class=\"safe-svg-inside safe-svg-inline\" style=\"width: 28px; height: 38px; background-color: var(--wp--preset--color--); color: var(--wp--preset--color--); padding-top: ; padding-right: ; padding-bottom: ; padding-left: ; margin-top: ; margin-right: ; margin-bottom: ; margin-left: ;\"><?xml version=\"1.0\" encoding=\"UTF-8\"?> <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"38\" viewBox=\"0 0 28 38\" fill=\"none\"><path d=\"M25.0134 13.1315C25.0134 15.2818 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Switzerland&quot;,&quot;lat&quot;:47.26212599999999,&quot;lng&quot;:7.6716038,&quot;zoom&quot;:14,&quot;place_id&quot;:&quot;ChIJl3dNaHLUkUcRFTXCp7aeR3A&quot;,&quot;name&quot;:&quot;Niedermattstrasse 25&quot;,&quot;street_number&quot;:&quot;25&quot;,&quot;street_name&quot;:&quot;Niedermattstrasse&quot;,&quot;city&quot;:&quot;Oberbipp&quot;,&quot;state&quot;:&quot;Bern&quot;,&quot;state_short&quot;:&quot;BE&quot;,&quot;post_code&quot;:&quot;4538&quot;,&quot;country&quot;:&quot;Switzerland&quot;,&quot;country_short&quot;:&quot;CH&quot;},&quot;phone&quot;:&quot;(+41) 058 434 07 07&quot;,&quot;phone_2&quot;:&quot;&quot;,&quot;opening_hours&quot;:&quot;&quot;,&quot;email&quot;:&quot;urs.ledermann@sercolandtechnik.ch&quot;,&quot;postal_code_list&quot;:&quot;4538&quot;}},{&quot;id&quot;:38204,&quot;title&quot;:&quot;SELMA&quot;,&quot;location&quot;:{&quot;address&quot;:&quot;Chabrowa 12, Chrzan\\u00f3w, Poland&quot;,&quot;lat&quot;:50.9957583,&quot;lng&quot;:16.931854,&quot;zoom&quot;:14,&quot;place_id&quot;:&quot;ChIJDeMmYdTFD0cReeiIIk_HsBM&quot;,&quot;name&quot;:&quot;Chabrowa 12&quot;,&quot;street_number&quot;:&quot;12&quot;,&quot;street_name&quot;:&quot;Chabrowa&quot;,&quot;city&quot;:&quot;Chrzan\\u00f3w&quot;,&quot;state&quot;:&quot;Dolno\\u015bl\\u0105skie&quot;,&quot;post_code&quot;:&quot;55-040&quot;,&quot;country&quot;:&quot;Poland&quot;,&quot;country_short&quot;:&quot;PL&quot;},&quot;servicePointInformation&quot;:{&quot;location&quot;:{&quot;address&quot;:&quot;Chabrowa 12, Chrzan\\u00f3w, Poland&quot;,&quot;lat&quot;:50.9957583,&quot;lng&quot;:16.931854,&quot;zoom&quot;:14,&quot;place_id&quot;:&quot;ChIJDeMmYdTFD0cReeiIIk_HsBM&quot;,&quot;name&quot;:&quot;Chabrowa 12&quot;,&quot;street_number&quot;:&quot;12&quot;,&quot;street_name&quot;:&quot;Chabrowa&quot;,&quot;city&quot;:&quot;Chrzan\\u00f3w&quot;,&quot;state&quot;:&quot;Dolno\\u015bl\\u0105skie&quot;,&quot;post_code&quot;:&quot;55-040&quot;,&quot;country&quot;:&quot;Poland&quot;,&quot;country_short&quot;:&quot;PL&quot;},&quot;phone&quot;:&quot;+48 501 869 755&quot;,&quot;phone_2&quot;:&quot;&quot;,&quot;opening_hours&quot;:&quot;&quot;,&quot;email&quot;:&quot;biuro@orkel.pl&quot;,&quot;postal_code_list&quot;:&quot;55-040&quot;}},{&quot;id&quot;:38203,&quot;title&quot;:&quot;Barale e olivero srl&quot;,&quot;location&quot;:{&quot;address&quot;:&quot;Via Torino, 60, Fossano, Province of Cuneo, Italy&quot;,&quot;lat&quot;:44.5577038,&quot;lng&quot;:7.709721699999998,&quot;zoom&quot;:14,&quot;place_id&quot;:&quot;ChIJdfQBWJtZzRIRqy8ueXL-lak&quot;,&quot;name&quot;:&quot;Via Torino, 60&quot;,&quot;street_number&quot;:&quot;60&quot;,&quot;street_name&quot;:&quot;Via Torino&quot;,&quot;city&quot;:&quot;Fossano&quot;,&quot;state&quot;:&quot;Piemonte&quot;,&quot;state_short&quot;:&quot;CN&quot;,&quot;post_code&quot;:&quot;12045&quot;,&quot;country&quot;:&quot;Italy&quot;,&quot;country_short&quot;:&quot;IT&quot;},&quot;servicePointInformation&quot;:{&quot;location&quot;:{&quot;address&quot;:&quot;Via Torino, 60, Fossano, Province of Cuneo, Italy&quot;,&quot;lat&quot;:44.5577038,&quot;lng&quot;:7.709721699999998,&quot;zoom&quot;:14,&quot;place_id&quot;:&quot;ChIJdfQBWJtZzRIRqy8ueXL-lak&quot;,&quot;name&quot;:&quot;Via Torino, 60&quot;,&quot;street_number&quot;:&quot;60&quot;,&quot;street_name&quot;:&quot;Via Torino&quot;,&quot;city&quot;:&quot;Fossano&quot;,&quot;state&quot;:&quot;Piemonte&quot;,&quot;state_short&quot;:&quot;CN&quot;,&quot;post_code&quot;:&quot;12045&quot;,&quot;country&quot;:&quot;Italy&quot;,&quot;country_short&quot;:&quot;IT&quot;},&quot;phone&quot;:&quot;+39 0172 691008&quot;,&quot;phone_2&quot;:&quot;&quot;,&quot;opening_hours&quot;:&quot;&quot;,&quot;email&quot;:&quot;contabilita@baraleeolivero.com&quot;,&quot;postal_code_list&quot;:&quot;12045&quot;}}]}\"\n        >\n            <!-- Map will be rendered here by JavaScript -->\n        <\/div>\n        \n                    <!-- Load Google Maps API if not already loaded -->\n            <script>\n                if (typeof google === 'undefined' || typeof google.maps === 'undefined') {\n                    document.addEventListener('DOMContentLoaded', function() {\n                        const script = document.createElement('script');\n                        script.src = 'https:\/\/maps.googleapis.com\/maps\/api\/js?key=AIzaSyAR2Ep3Z0iennEwIm3pV5QshXSq8qJJ33U&loading=async&callback=initMapCallback';\n                        script.async = true;\n                        script.defer = true;\n                        document.head.appendChild(script);\n                    });\n              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class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.orkel.com\/wp-content\/uploads\/2023\/03\/Plast-2.svg\" alt=\"\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;line-height:2\">Piezas y accesorios<\/h2>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-13bbe851 wp-block-group-is-layout-flex\" style=\"border-top-color:var(--wp--preset--color--custom-light-gray);border-top-width:1px;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\"><div class=\"wp-block-safe-svg-svg-icon safe-svg-cover\" style=\"text-align: left;\">\n\t\t\t\t<div class=\"safe-svg-inside safe-svg-inline\" style=\"width: 20px; height: 30px; background-color: var(--wp--preset--color--); color: var(--wp--preset--color--); padding-top: ; padding-right: ; padding-bottom: ; padding-left: ; margin-top: ; margin-right: ; margin-bottom: ; margin-left: ;\"><?xml version=\"1.0\" encoding=\"UTF-8\"?> <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"38\" height=\"30\" viewBox=\"0 0 38 30\" fill=\"none\"><g clip-path=\"url(#clip0_71_1592)\"><path d=\"M2.38271 1.24396H35.362C35.5275 1.24396 35.6862 1.30949 35.8032 1.42614C35.9202 1.54278 35.9859 1.70099 35.9859 1.86595V28.134C35.9859 28.2989 35.9202 28.4572 35.8032 28.5738C35.6862 28.6904 35.5275 28.756 35.362 28.756H2.38271C2.21724 28.756 2.05854 28.6904 1.94153 28.5738C1.82452 28.4572 1.75879 28.2989 1.75879 28.134V1.86595C1.75879 1.70099 1.82452 1.54278 1.94153 1.42614C2.05854 1.30949 2.21724 1.24396 2.38271 1.24396V1.24396Z\" stroke=\"black\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><path d=\"M1.75879 5.0636L16.5289 17.4885C17.2202 18.0702 18.0956 18.3893 19.0003 18.3893C19.9049 18.3893 20.7803 18.0702 21.4716 17.4885L36.2417 5.0636\" stroke=\"black\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/g><defs><clipPath id=\"clip0_71_1592\"><rect width=\"38\" height=\"30\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg> <\/div>\n\t\t\t<\/div>\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:compactor@orkel.com\">compactor@orkel.com<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-13bbe851 wp-block-group-is-layout-flex\" style=\"border-top-color:var(--wp--preset--color--custom-light-gray);border-top-width:1px;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\"><div class=\"wp-block-safe-svg-svg-icon safe-svg-cover\" style=\"text-align: left;\">\n\t\t\t\t<div class=\"safe-svg-inside safe-svg-inline\" style=\"width: 20px; height: 33px; background-color: var(--wp--preset--color--); color: var(--wp--preset--color--); padding-top: ; padding-right: ; padding-bottom: ; padding-left: ; margin-top: ; margin-right: ; margin-bottom: ; margin-left: ;\"><?xml version=\"1.0\" encoding=\"UTF-8\"?> <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"33\" height=\"33\" viewBox=\"0 0 33 33\" fill=\"none\"><g clip-path=\"url(#clip0_71_1590)\"><path d=\"M31.7602 8.89672C31.7602 7.89115 31.5622 6.89543 31.1773 5.96641C30.7925 5.03738 30.2284 4.19327 29.5174 3.48225C28.8063 2.77123 27.9622 2.20724 27.0331 1.82248C26.1041 1.43772 25.1084 1.23973 24.1028 1.23981C23.4479 1.23988 22.8102 1.4499 22.2834 1.83905C21.7566 2.2282 21.3684 2.77598 21.1757 3.40199L19.7587 8.00656C19.4698 8.94526 19.4589 9.94752 19.7272 10.8923C19.9954 11.8371 20.5315 12.684 21.2706 13.3308L22.0572 14.0189C21.4677 15.9093 20.4283 17.6283 19.0281 19.0285C17.628 20.4287 15.9089 21.4681 14.0186 22.0577L13.3305 21.271C12.6838 20.5319 11.8368 19.9959 10.8921 19.7276C9.9473 19.4593 8.94506 19.4702 8.00637 19.7591L3.40189 21.1762C2.77589 21.3688 2.22812 21.757 1.83898 22.2838C1.44984 22.8106 1.23982 23.4483 1.23975 24.1033C1.23975 26.1341 2.04644 28.0816 3.48236 29.5176C4.91829 30.9535 6.86582 31.7602 8.89652 31.7602H10.3954C13.201 31.7604 15.9792 31.2079 18.5713 30.1344C21.1634 29.0608 23.5186 27.4871 25.5025 25.5033C27.4865 23.5195 29.0602 21.1643 30.1339 18.5722C31.2076 15.9801 31.7602 13.2019 31.7602 10.3962V8.89672Z\" stroke=\"black\" stroke-width=\"3\" stroke-linejoin=\"round\"><\/path><\/g><defs><clipPath id=\"clip0_71_1590\"><rect width=\"33\" height=\"33\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg> <\/div>\n\t\t\t<\/div>\n\n\n<p class=\"wp-block-paragraph\"><a href=\"tel:+4747767099\">+47 477 67 099<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-1ddfcac8 wp-block-group-is-layout-flex\" style=\"border-top-color:var(--wp--preset--color--custom-light-gray);border-top-width:1px;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\"><div class=\"wp-block-safe-svg-svg-icon safe-svg-cover\" style=\"text-align: left;\">\n\t\t\t\t<div class=\"safe-svg-inside safe-svg-inline\" style=\"width: 20px; height: 38px; background-color: var(--wp--preset--color--); color: var(--wp--preset--color--); padding-top: ; padding-right: ; padding-bottom: ; padding-left: ; margin-top: ; margin-right: ; margin-bottom: ; margin-left: ;\"><?xml version=\"1.0\" encoding=\"UTF-8\"?> <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"38\" viewBox=\"0 0 28 38\" fill=\"none\"><path d=\"M25.0134 13.1314C25.0134 15.2818 24.3185 17.7523 23.1858 20.3195C22.0604 22.8702 20.547 25.4183 19.0125 27.6967C17.4808 29.971 15.9462 31.9501 14.7935 33.3614C14.502 33.7182 14.2354 34.0382 14 34.3169C13.7645 34.0382 13.4979 33.7182 13.2065 33.3614C12.0538 31.9501 10.5191 29.971 8.98743 27.6967C7.45298 25.4183 5.93958 22.8702 4.81415 20.3195C3.68144 17.7523 2.98657 15.2818 2.98657 13.1314C2.98657 10.4485 4.12197 7.85445 6.17784 5.92612C8.23697 3.99473 11.0491 2.89435 14 2.89435C16.9508 2.89435 19.763 3.99473 21.8221 5.92612C23.878 7.85445 25.0134 10.4485 25.0134 13.1314Z\" stroke=\"black\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M14.1197 14.7245C15.3512 14.7245 16.3496 13.7881 16.3496 12.633C16.3496 11.4779 15.3512 10.5414 14.1197 10.5414C12.8881 10.5414 11.8898 11.4779 11.8898 12.633C11.8898 13.7881 12.8881 14.7245 14.1197 14.7245Z\" fill=\"black\"><\/path><\/svg> <\/div>\n\t\t\t<\/div>\n\n\n<p class=\"wp-block-paragraph\">Johan Gj\u00f8nnes&#8217;veg 25<br \/>7320 Fannrem<br \/>Noruega<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-23912308 wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"39\" height=\"38\" src=\"https:\/\/www.orkel.com\/wp-content\/uploads\/2025\/06\/Support-2.svg\" alt=\"\" class=\"wp-image-19169\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;line-height:2\">Asistencia t\u00e9cnica<\/h2>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-13bbe851 wp-block-group-is-layout-flex\" style=\"border-top-color:var(--wp--preset--color--custom-light-gray);border-top-width:1px;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\"><div class=\"wp-block-safe-svg-svg-icon safe-svg-cover\" style=\"text-align: left;\">\n\t\t\t\t<div class=\"safe-svg-inside safe-svg-inline\" style=\"width: 20px; height: 30px; background-color: var(--wp--preset--color--); color: var(--wp--preset--color--); padding-top: ; padding-right: ; padding-bottom: ; padding-left: ; margin-top: ; margin-right: ; margin-bottom: ; margin-left: ;\"><?xml version=\"1.0\" encoding=\"UTF-8\"?> <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"38\" height=\"30\" viewBox=\"0 0 38 30\" fill=\"none\"><g clip-path=\"url(#clip0_71_1592)\"><path d=\"M2.38271 1.24396H35.362C35.5275 1.24396 35.6862 1.30949 35.8032 1.42614C35.9202 1.54278 35.9859 1.70099 35.9859 1.86595V28.134C35.9859 28.2989 35.9202 28.4572 35.8032 28.5738C35.6862 28.6904 35.5275 28.756 35.362 28.756H2.38271C2.21724 28.756 2.05854 28.6904 1.94153 28.5738C1.82452 28.4572 1.75879 28.2989 1.75879 28.134V1.86595C1.75879 1.70099 1.82452 1.54278 1.94153 1.42614C2.05854 1.30949 2.21724 1.24396 2.38271 1.24396V1.24396Z\" stroke=\"black\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><path d=\"M1.75879 5.0636L16.5289 17.4885C17.2202 18.0702 18.0956 18.3893 19.0003 18.3893C19.9049 18.3893 20.7803 18.0702 21.4716 17.4885L36.2417 5.0636\" stroke=\"black\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/g><defs><clipPath id=\"clip0_71_1592\"><rect width=\"38\" height=\"30\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg> <\/div>\n\t\t\t<\/div>\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:techsupport@orkel.no\">techsupport@orkel.no<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-13bbe851 wp-block-group-is-layout-flex\" style=\"border-top-color:var(--wp--preset--color--custom-light-gray);border-top-width:1px;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\"><div class=\"wp-block-safe-svg-svg-icon safe-svg-cover\" style=\"text-align: left;\">\n\t\t\t\t<div class=\"safe-svg-inside safe-svg-inline\" style=\"width: 20px; height: 33px; background-color: var(--wp--preset--color--); color: var(--wp--preset--color--); padding-top: ; padding-right: ; padding-bottom: ; padding-left: ; margin-top: ; margin-right: ; margin-bottom: ; margin-left: ;\"><?xml version=\"1.0\" encoding=\"UTF-8\"?> <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"33\" height=\"33\" viewBox=\"0 0 33 33\" fill=\"none\"><g 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23.5195 29.0602 21.1643 30.1339 18.5722C31.2076 15.9801 31.7602 13.2019 31.7602 10.3962V8.89672Z\" stroke=\"black\" stroke-width=\"3\" stroke-linejoin=\"round\"><\/path><\/g><defs><clipPath id=\"clip0_71_1590\"><rect width=\"33\" height=\"33\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg> <\/div>\n\t\t\t<\/div>\n\n\n<p class=\"wp-block-paragraph\"><a href=\"tel:+4791843553\">+47 918 43 553<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-1ddfcac8 wp-block-group-is-layout-flex\" style=\"border-top-color:var(--wp--preset--color--custom-light-gray);border-top-width:1px;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\"><div class=\"wp-block-safe-svg-svg-icon safe-svg-cover\" style=\"text-align: left;\">\n\t\t\t\t<div class=\"safe-svg-inside safe-svg-inline\" style=\"width: 20px; height: 38px; background-color: var(--wp--preset--color--); color: var(--wp--preset--color--); padding-top: ; padding-right: ; padding-bottom: ; padding-left: ; margin-top: ; margin-right: ; margin-bottom: ; margin-left: ;\"><?xml version=\"1.0\" encoding=\"UTF-8\"?> <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"38\" viewBox=\"0 0 28 38\" fill=\"none\"><path d=\"M25.0134 13.1314C25.0134 15.2818 24.3185 17.7523 23.1858 20.3195C22.0604 22.8702 20.547 25.4183 19.0125 27.6967C17.4808 29.971 15.9462 31.9501 14.7935 33.3614C14.502 33.7182 14.2354 34.0382 14 34.3169C13.7645 34.0382 13.4979 33.7182 13.2065 33.3614C12.0538 31.9501 10.5191 29.971 8.98743 27.6967C7.45298 25.4183 5.93958 22.8702 4.81415 20.3195C3.68144 17.7523 2.98657 15.2818 2.98657 13.1314C2.98657 10.4485 4.12197 7.85445 6.17784 5.92612C8.23697 3.99473 11.0491 2.89435 14 2.89435C16.9508 2.89435 19.763 3.99473 21.8221 5.92612C23.878 7.85445 25.0134 10.4485 25.0134 13.1314Z\" stroke=\"black\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M14.1197 14.7245C15.3512 14.7245 16.3496 13.7881 16.3496 12.633C16.3496 11.4779 15.3512 10.5414 14.1197 10.5414C12.8881 10.5414 11.8898 11.4779 11.8898 12.633C11.8898 13.7881 12.8881 14.7245 14.1197 14.7245Z\" fill=\"black\"><\/path><\/svg> <\/div>\n\t\t\t<\/div>\n\n\n<p class=\"wp-block-paragraph\">Johan Gj\u00f8nnes&#8217;veg 25<br \/>7320 Fannrem<br \/>Noruega<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">V\u00eddeos did\u00e1cticos<\/h2>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-grid wp-container-core-group-is-layout-0012293c wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-d1c50955 wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.youtube.com\/watch?v=epDQ4jNXrcg\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/www.orkel.com\/wp-content\/uploads\/2023\/05\/image-100.jpg\" alt=\"\" style=\"aspect-ratio:16\/9;object-fit:cover\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Mantenimiento diario de las empacadoras Orkel<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">El mantenimiento diario es importante para garantizar una larga vida \u00fatil y un funcionamiento sin problemas de su empacadora Orkel. En este v\u00eddeo le mostramos qu\u00e9 debe comprobar a diario. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-d1c50955 wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.youtube.com\/watch?v=6uZ4KH70e_Q&amp;list=PLLaIQmhahDLGrNNdQFGApUExLJB-317DK&amp;index=2\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/www.orkel.com\/wp-content\/uploads\/2023\/05\/F25-feed-hopper.png\" alt=\"Tolva de alimentaci&#xF3;n F25 y un remolque cargando material en ella\" style=\"aspect-ratio:16\/9;object-fit:cover\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Funcionamiento de la tolva de alimentaci\u00f3n F25<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Una gu\u00eda r\u00e1pida sobre c\u00f3mo utilizar 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generaci\u00f3n X.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-d1c50955 wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.youtube.com\/watch?v=ADSk53ZrrCE\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"574\" src=\"https:\/\/www.orkel.com\/wp-content\/uploads\/2025\/06\/control-system-intro-thumbnail-1024x574.jpg\" alt=\"\" class=\"wp-image-19526\" style=\"aspect-ratio:16\/9;object-fit:cover\" srcset=\"https:\/\/www.orkel.com\/wp-content\/uploads\/2025\/06\/control-system-intro-thumbnail-1024x574.jpg 1024w, https:\/\/www.orkel.com\/wp-content\/uploads\/2025\/06\/control-system-intro-thumbnail-300x168.jpg 300w, https:\/\/www.orkel.com\/wp-content\/uploads\/2025\/06\/control-system-intro-thumbnail-179x100.jpg 179w, https:\/\/www.orkel.com\/wp-content\/uploads\/2025\/06\/control-system-intro-thumbnail-768x430.jpg 768w, https:\/\/www.orkel.com\/wp-content\/uploads\/2025\/06\/control-system-intro-thumbnail-1536x860.jpg 1536w, https:\/\/www.orkel.com\/wp-content\/uploads\/2025\/06\/control-system-intro-thumbnail-2048x1147.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Introducci\u00f3n al Sistema de Control T\u00e1ctil Orkel<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">En este v\u00eddeo aprender\u00e1 los aspectos b\u00e1sicos del sistema Orkel Touch Control que se encuentra en las empacadoras Orkel de la serie X.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-d1c50955 wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.youtube.com\/watch?v=I57wkqjFipE\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"574\" src=\"https:\/\/www.orkel.com\/wp-content\/uploads\/2025\/06\/thumnnail-presets-1024x574.jpg\" alt=\"\" class=\"wp-image-19530\" style=\"aspect-ratio:16\/9;object-fit:cover\" srcset=\"https:\/\/www.orkel.com\/wp-content\/uploads\/2025\/06\/thumnnail-presets-1024x574.jpg 1024w, https:\/\/www.orkel.com\/wp-content\/uploads\/2025\/06\/thumnnail-presets-300x168.jpg 300w, https:\/\/www.orkel.com\/wp-content\/uploads\/2025\/06\/thumnnail-presets-178x100.jpg 178w, https:\/\/www.orkel.com\/wp-content\/uploads\/2025\/06\/thumnnail-presets-768x431.jpg 768w, https:\/\/www.orkel.com\/wp-content\/uploads\/2025\/06\/thumnnail-presets-1536x861.jpg 1536w, https:\/\/www.orkel.com\/wp-content\/uploads\/2025\/06\/thumnnail-presets-2048x1148.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Preajustes del sistema de control<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">El sistema Orkel Touch Control te permite crear diferentes preajustes en funci\u00f3n del material que est\u00e9s empacando. \u00a1Aprende a crear tus propios preajustes en este v\u00eddeo! <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-28ddf7f1 wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50);padding-top:0;padding-bottom:0\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.youtube.com\/watch?v=dmGblTO159c\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/www.orkel.com\/wp-content\/uploads\/2024\/02\/wear-in-the-chamber-bushings.jpg\" alt=\"Detalle de los cojinetes de deslizamiento de una m&#xE1;quina agr&#xED;cola\" style=\"aspect-ratio:16\/9;object-fit:cover\" loading=\"lazy\" \/><\/a><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Comprueba si hay desgaste en los casquillos de la c\u00e1mara<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Te recomendamos que compruebes regularmente el desgaste de los casquillos de la c\u00e1mara. \u00a1Mira un ejemplo de c\u00f3mo hacerlo r\u00e1pida y eficazmente en este v\u00eddeo! <\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Ayuda Tras la llegada segura de su empacadora, se le pondr\u00e1 en contacto con los t\u00e9cnicos experimentados de Orkel, que se encargar\u00e1n de la puesta en marcha de su m\u00e1quina. Para cualquier consulta, como ajustes de la m\u00e1quina, asistencia t\u00e9cnica, piezas de repuesto o simplemente consejos sobre el empacado, nuestros t\u00e9cnicos estar\u00e1n encantados de ayudarle [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":203,"comment_status":"closed","ping_status":"closed","template":"full-page","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-35696","page","type-page","status-publish","hentry"],"acf":{"site_header":{"simple_value_formatted":"<code><em>\u00a1Este tipo de dato no es compatible! 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Para cualquier consulta, como ajustes de la m\u00e1quina, asistencia t\u00e9cnica, piezas de repuesto o simplemente consejos sobre empacado, nuestros t\u00e9cnicos estar\u00e1n encantados de ayudarte por tel\u00e9fono o por correo electr\u00f3nico: \u00a1el servicio al cliente es importante para nosotros! <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n"},{"image":{"ID":35713,"id":35713,"title":"liveassist","filename":"liveassist-1.png","filesize":208630,"url":"https:\/\/www.orkel.com\/wp-content\/uploads\/2023\/05\/liveassist-1.png","link":"https:\/\/www.orkel.com\/es\/atencion-al-cliente\/liveassist\/","alt":"A man wearing smartwear while working in a electrical cabinet executing customer service","author":"5","description":"","caption":"","name":"liveassist","status":"inherit","uploaded_to":35696,"date":"2023-05-24 07:18:35","modified":"2023-05-24 07:18:35","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.orkel.com\/wp-includes\/images\/media\/default.png","width":780,"height":520,"sizes":{"thumbnail":"https:\/\/www.orkel.com\/wp-content\/uploads\/2023\/05\/liveassist-1-150x100.png","thumbnail-width":150,"thumbnail-height":100,"medium":"https:\/\/www.orkel.com\/wp-content\/uploads\/2023\/05\/liveassist-1-300x200.png","medium-width":300,"medium-height":200,"medium_large":"https:\/\/www.orkel.com\/wp-content\/uploads\/2023\/05\/liveassist-1-768x512.png","medium_large-width":768,"medium_large-height":512,"large":"https:\/\/www.orkel.com\/wp-content\/uploads\/2023\/05\/liveassist-1.png","large-width":780,"large-height":520,"1536x1536":"https:\/\/www.orkel.com\/wp-content\/uploads\/2023\/05\/liveassist-1.png","1536x1536-width":780,"1536x1536-height":520,"2048x2048":"https:\/\/www.orkel.com\/wp-content\/uploads\/2023\/05\/liveassist-1.png","2048x2048-width":780,"2048x2048-height":520,"alm-thumbnail":"https:\/\/www.orkel.com\/wp-content\/uploads\/2023\/05\/liveassist-1-150x150.png","alm-thumbnail-width":150,"alm-thumbnail-height":150,"gform-image-choice-sm":"https:\/\/www.orkel.com\/wp-content\/uploads\/2023\/05\/liveassist-1.png","gform-image-choice-sm-width":300,"gform-image-choice-sm-height":200,"gform-image-choice-md":"https:\/\/www.orkel.com\/wp-content\/uploads\/2023\/05\/liveassist-1.png","gform-image-choice-md-width":400,"gform-image-choice-md-height":267,"gform-image-choice-lg":"https:\/\/www.orkel.com\/wp-content\/uploads\/2023\/05\/liveassist-1.png","gform-image-choice-lg-width":600,"gform-image-choice-lg-height":400}},"title":"LiveAssist","content":"<div class=\"page\" title=\"P\u00e1gina 20\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>El dispositivo LiveAssist es un dispositivo que se lleva en la cabeza y que puedes utilizar para comunicarte directamente con un t\u00e9cnico de servicio de Orkel en l\u00ednea. Mientras llevas puesto el dispositivo, el t\u00e9cnico de Orkel puede ver tu entorno a trav\u00e9s de tus ojos y, a su vez, describir eficazmente los pasos necesarios para resolver un posible problema. Se trata de un servicio de atenci\u00f3n al cliente eficiente y resolutivo, que simplifica los posibles retos.  <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n"},{"image":false,"title":"Piezas y accesorios","content":"<div class=\"page\" title=\"P\u00e1gina 20\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>Descubre nuestra secci\u00f3n de Recambios y Accesorios. Con almacenes en todo el mundo, incluido un importante inventario en Noruega, acceder a las piezas que necesitas no supone ning\u00fan esfuerzo. \u00bfTienes preguntas? Nuestros expertos noruegos est\u00e1n a tu disposici\u00f3n para ayudarte. Explora nuestra gama de piezas y accesorios de calidad en Orkel.    <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n"}]}},"mfb_rest_fields":["title","yoast_head","yoast_head_json","acf_fields"],"_links":{"self":[{"href":"https:\/\/www.orkel.com\/es\/wp-json\/wp\/v2\/pages\/35696","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.orkel.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.orkel.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.orkel.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.orkel.com\/es\/wp-json\/wp\/v2\/comments?post=35696"}],"version-history":[{"count":0,"href":"https:\/\/www.orkel.com\/es\/wp-json\/wp\/v2\/pages\/35696\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.orkel.com\/es\/wp-json\/wp\/v2\/media?parent=35696"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}